Sophisticated marketing. Sustainable growth.
Every booking is a data point for your future success. TableSense transforms guest interactions into powerful "guest memory," allowing you to deliver hyper-personalised marketing that drives repeat business and builds a community of regulars.
What changes for marketing teams
Clean guest profiles built automatically
Every booking creates or updates a guest profile with contact details, visit history, and preferences. No manual data entry, no duplicate cleanup.
- Profiles created automatically from bookings with name, email, and phone
- Visit count, last visit date, and booking history attached to each guest
- Searchable, sortable, and filterable guest list with export to CSV
Segment by behaviour, not guesswork
Flag guests as VIP or barred, add notes and preferences, and filter by visit frequency or booking type. Export the segment you need for your next campaign.
- VIP and barred status flags visible across all bookings for that guest
- Marketing opt-in captured during the booking flow with clear consent
- Customer export with filters for targeted email or SMS campaigns
Connect your email platform directly
Sync guest data to Mailchimp or Email Octopus so your lists stay current without manual imports. Track where bookings come from with UTM source attribution on your booking widget.
- Mailchimp and Email Octopus integrations sync opted-in guests automatically
- UTM source tracking on the booking widget shows which campaigns drive covers
- Booking source breakdown in reports ties marketing spend to actual bookings
Feedback that feeds your funnel
After each visit, guests rate their experience across food, service, and atmosphere on a five-point scale.
- Five-point ratings for overall experience, food, service, and atmosphere
- Boots your online reputation by getting more external reviews from happy guests
- Learn from all feedback to improve your offering and turn more guests into repeat customers
What venues notice first
"We organise lots of events so advertising is key. I love that with TableSense I can advertise my events on their booking system allowing for extra exposure. Definitely worth it!"
"We've been pleased with TableSense so far, we have definitely seen an increase in bookings since using it."
Marketing FAQs
Can we sync guest data with our email platform?
Yes. Mailchimp and Email Octopus integrations sync opted-in guests automatically so your lists stay current without CSV exports.
How do we know which campaigns drive bookings?
UTM source tracking on the booking widget attributes each booking to the campaign that sent them. The reports break this down by source.
How does the feedback system work?
Guests receive a feedback request after their visit with five-point ratings. You choose whether to send a private link or redirect positive reviewers to Google or TripAdvisor.
See what marketing looks like with clean data
See how TableSense turns bookings into repeat visits — we'll show you around.