Hospitality that drives growth.
Curate the perfect experience before the first guest even steps through the door. Use our integrated Upsell & Pre-Order engine to accelerate your revenue, delight your guests, and give your team the gift of perfect organisation.
Pre-orders capture revenue before guests arrive. No relying on busy staff to remember to upsell, no hoping guests notice the specials board.
When you know what's coming, prep gets easier. Less waste, less scrambling, better execution on the dishes that matter.
Guests who pre-order are less likely to no-show. They've already invested — emotionally and financially — in the experience.
From digital click to table service growth at every step
Occasion-aware menus that convert
Don't just offer a table; offer an experience. TableSense intelligently shows guests add-ons that match their reason for visiting. Anniversary bookings are prompted with vintage champagne pairings. Birthdays see bespoke celebration packages. Corporate groups are offered pre-set menus to ensure their lunch stays on schedule.
- Link specific menus to booking reasons ensuring guests only see what is relevant and desirable to them.
- Turn a standard booking into a high-margin event with zero extra admin.
Know the night's demands before the doors open
Pre-orders flow directly into your live diary. Your team can see exactly what’s been committed, from specific bottles of wine to dietary-specific tasting menus. Eliminate the mid-service scramble. Know your stock levels and prep requirements with 100% certainty.
- Digital dockets show per-guest selections so the kitchen knows exactly what to fire.
- Front-of-House arrives to a shift where the "heavy lifting" of sales is already done.
Deliver the "Magic Moment"
Imagine a guest's favourite bottle of wine arriving the moment they sit down, without them having to say a word. That is the power of pre-orders. By moving the transaction online, you free your staff to focus on genuine hospitality, reading the table, and building the relationships that turn guests into regulars.
- Upselling works best when it feels like a thoughtful suggestion, not a sales pitch.
- Reduce table friction and increase the "vibe" of the room by handling the details in advance.
Everything you need to scale your spend-per-head
Upsell & Pre-order FAQs
How does this actually drive growth?
By presenting high-value options when guests are focused on their "special night out." Our partners see a measurable increase in average transaction value because the system never "forgets" to ask, and the guests never feel pressured.
Is it difficult to set up different menus for different reasons?
Not for you. Simply tell your dedicated WhatsApp concierge what you want to offer for "Birthdays" vs "Sunday Roasts," and we’ll handle the technical configuration. You just focus on the food and wine.
Can we take full payment for pre-orders upfront?
Yes. You have total control. You can collect full payment to secure your revenue early, or simply record the preference to be added to the final bill.
Does this help with kitchen waste?
Immensely. Knowing exactly how many "Specials" or "Tasting Menus" are booked for a Saturday night allows your Chef to order and prep with surgical precision, protecting your margins.
What if a guest needs to change their pre-order?
It’s simple to manage within the diary. Your team can update selections with a few taps, or the guest can reach out and your FOH team can adjust it instantly, keeping the data clean.