Help during service, when you need it most
Every TableSense venue gets access to a knowledgeable Support Specialist, to ensure your business is kept running smoothly and optimised for growth. No more tickets lost in contact centres!
Service problems don't wait for business hours. When a large party's table isn't ready or your floor plan needs last-minute changes, you need someone who can help right now.
Your support team has context. They know your setup, your floor plan, and your service style — so you're not explaining your business every time you ask a question.
No support portals. No escalation paths. Send a message and get a human response from someone who can actually fix the problem.
How it works
Collaboration Starts on Day One
The moment you join TableSense, you go through personal onboarding to ensure your configuration is optimal for your Venue and needs.
No generic templates and instructions. Just direct access to the people who helped build your system.
Message us mid-service or anytime
Stuck with a complex booking or need to launch a last-minute event? Drop us a message. We are there for the high-pressure moments and not just the quiet ones.
From emergency kitchen closures to reporting questions and understanding data. We handle the technical side so you can lead the floor.
We Understand Your Business
We appreciate hospitality and value quick fixes. Knowing your setup and venue means we don't just advise, we assist.
With most queries resolved in minutes, allowing you to get back to running your floor, not doing admin and waiting on ticket responses.